At Ruckus (“Ruckus”, “we”, “us”, “our”) we want you to feel comfortable on our website and not have to worry about the security of your data. That is why data protection is an important part of our philosophy.  

In this Privacy Policy you will find all the information about which PII we collect and process and for what purpose. You will also find out what rights you have and how you can assert them. 

The Data Controller 

Responsible for the collection and processing of your PII is 

 RuckusDev LLC
2025 Guadalupe St Suite 260,
Austin, TX 78705, USA 

Web: www.ruckusdev.com 
E-mail: [email protected]
LinkedIn

What is PII? 

According to the Texas Privacy Act (TPA) and the EU’s General Data Protection Regulation (GDPR), Personal Identifiable Information (PII) are “any information relating to an identified or identifiable natural person. This is, for example, name or address data, telephone number, mobile number, bank details or insurance number. 

General information on data processing 

All PII that we obtain from you via the website will be processed for the purposes described in more detail below. This is done within the framework of the TPA and GDPR or with your consent. And of course, only when data processing is permitted and if: 

• you have given your consent, 
• the data is necessary for the fulfilment of a contract / pre-contractual measures, 
• the data is necessary for the fulfilment of a legal obligation or 
• the data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden.  

We process and store your PII only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted. 

What data does Ruckus process? 

Ruckus offers you a wide range of Development services and in the process, various data are always collected. Most of the data we process is provided by you when you use our services or contact us. As soon as you register, you provide us with your name and e-mail address.  

Further, we also automatically collect technical device and access data that occur during your interaction with our website. And we collect further data through website analyses in order, for example, to optimize our offers for you personally (e.g., to optimize our offers for you). 

 a) Log files, Cookies and Analytical data

Even if you do not log in or register on our website, but simply browse our website, data is collected and stored and processed by us. Specifically, this requires the IP address of your computer, Date and time of access, Name and URL of the accessed file, Browser used, Number of bytes transferred, Status of the page retrieval, Session ID, Referrer URL. 

In addition, we use cookies and analysis services when you visit www.ruckusdev.com. You can find more information in our Cookie Policy. The legal bases for processing are contract and our legitimate interest. The collection and processing of this data is necessary from a technical point of view so that you can use our website. 

 b) Contacting us 

You can easily contact us via our contact form, e-mail, or social media. In this case, we store and process the following data from you: Name, e-mail address, telephone number as well as other PII that you provide when contacting us. 

This data is collected and processed exclusively for the purpose of contacting you and processing your request and then deleted, provided there is no legal obligation to retain it. The legal bases for processing are contract and our legitimate interest. 

Integration of third-party services and content 

We use content or service offers of third-party providers on the basis of our legitimate interests in order to integrate their content and services (hereinafter uniformly referred to as “content”).  

This always requires that the third-party providers of this content are aware of the IP address of the user, as without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content.  

 Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of our website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our website, as well as being linked to such information from other sources. 

 The following provides an overview of third-party providers and their content, together with links to their privacy policies, which contain further information on the processing of data and so-called opt-out measures, if any: 

• Analytics and Tracking: Google Analytics by Google LLC  
• Tag Management: Google Tag Manager and Google Site Tag by Google LLC 
• Fonts: Google Font API by Google LLC  
• Contact Form: Elementor Contact form by Elementor Ltd. 
• Content Management System: WordPress by Automatic Inc 

The legal basis for the data processing is your consent and our legitimate interest. 

Analytics and Advertising 

We would like to show you interesting advertising outside of our website and use various third-party tools and cookies for this purpose. These collect and process information about your activities on our website – for example, which products you are interested in or which Ruckus pages you visit. By knowing what you are looking for and how you use our website, we can adapt our advertising to your needs. And thus increase the likelihood that you will also be shown suitable and interesting advertising outside our website. 

 We also analyze this data to evaluate the relevance of the advertisements and to optimize the advertisements for you. Through the tools, your browser regularly establishes a connection to the server of the tool provider when you visit our website. For some tools, we have no direct influence on what data is processed by the providers. The following PII may be processed by third-party providers: 

• HTTP header information (e.g., IP address, web browser, website URL, date and time). 
• measuring pixel-specific data (e.g., pixel ID and cookie ID) 
• additional information about visits to our website (e.g., orders placed, products clicked on). 

 The legal bases for processing are our legitimate interest and your consent in case of cookies. For further information on Analytics and Cookies please refer to our Cookie Policy. 

Authorities and other third parties 

In the event of certain legal incidents, we are obliged to pass on our customers’ data to law enforcement authorities or other third parties. This may be the case, for example, for official and court decisions or for legal and criminal prosecution. 

How is my data protected? 

We want you to feel and be safe on our website. Therefore, we take various measures to meet both the legal requirements and our own very high standards of data protection and data security.  

 Ruckus takes the protection of your PII seriously. All data is handled and processed in accordance with the TPA and GDPR, which ensures the highest standards of data protection.  

 Our data processing is subject to the principle that we only process the PII that is necessary for the sensible and economic use of our offer. In doing so, we take great care to ensure that your privacy and the confidentiality of all PII are always guaranteed. 

 All transmitted data is protected by TLS encryption. Transport Layer Security (TLS) is a protocol used to ensure secure data transmission on the Internet. The public-private key procedure is used here. This means that data encrypted with a publicly accessible key can only be decrypted again with a separate private key. 

 We stand for high security when shopping online. Ruckus uses technical and organizational security measures (TOMs) throughout the company to protect the data we manage from you against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. For example, we regularly train all employees on current IT security topics. 

 Nonetheless, please note that databases or data sets that include PII may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose PII may have been compromised, and the notice will be accompanied by a description of the action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered. 

Duration of data storage 

We store PII on our secure server and only for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed, the storage period for certain data may be up to 6 years, irrespective of the processing purposes. 

Marketing 

Insofar as you have also given us your separate consent to process your data for marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to. 

 You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or contractual relationship with us. 

 Direct Marketing generally takes the form of e-mail but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing sent or made by us or on our behalf will include a means by which you may unsubscribe or opt out.  

Social Media 

We are present on LinkedIn, on the basis of our legitimate interest. If you contact us via those social media platforms, you should note that the chat history can neither be deleted by us nor by you. And that, in accordance with the TPA and the GDPR, the relevant social media platform and we are jointly responsible for the processing of your data and enter into a so-called joint controller agreement. A Joint Controller Agreement itself if very legalistic and lengthy, but in a nutshell, it clarifies how the jointly responsible parties will fulfil the obligations arising from data protection laws that are applicable to them.  

 Further, your use of the relevant social media platform and its functions is your own responsibility, this applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating). In addition, the relevant social media platform may use your data for market research, advertising purposes and to create profiles about your usage behavior and your interests. This allows, for example, advertisements to be placed within and outside the platforms that presumably correspond to your interests. we, as the provider of this policy, do not collect and process any data from your use of the relevant social media platform beyond the point of responding to your requests and if so intended, entering into a contract with you. For further information about the relevant social media platforms use of your PII, please refer to the above linked Privacy Policies. 

 The legal basis for the use of the relevant social media platform is our legitimate interest, your consent or, in the case of a (pre) contractual relationship with us, the initiation of a contractual service. 

Your data subject rights 

Under the TPA, you have the following rights: 

 a) Right to Know

You can request information about how we have collected, used, shared, disclosed, and otherwise processed your personal information during the past 12 months, including the right to request the specific pieces of personal information that we possess. 

 b) Right of Deletion

You can request that we delete any of the personal information that we have collected from you. We may deny your deletion request pursuant to certain exceptions, and the response we provide will explain any reason for denying your request. 

 c) Right of Non-Discrimination

You have the right to not receive discriminatory treatment by us for exercising any of your rights. 

 d) Right to Opt-Out of Sale

We do not sell your personal information. 

Under the GDPR, you have the following rights: 

• Right to information (Art. 15 GDPR); 
• Right to have inaccurate or incomplete PII corrected (Art. 16 GDPR); 
• Right to erasure (Art. 17 GDPR); 
• Right to restrict processing (Art. 18 GDPR);
• Right to object to the processing (Art. 21 GDPR); 
• Right to data portability (Art. 20 GDPR); 
• Right to revoke consent (Art. 7 GDPR); and 
• Right to complain (Art. 77 GDPR). 

We encourage you to contact us if you have any information requests, requests for information or objections about data processing or concerns. However, you also have the right to file a complaint with your local supervisory authority. However, we would appreciate it if you would contact us with your concern before turning to a supervisory authority. 

Updating your information 

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests. 

 Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of PII, notably where such requests would not allow us to provide our service to you anymore. 

Withdraw your consent 

You may withdraw your consent and request us to stop using and/or disclosing your PII for any or all of the Purposes by submitting your request to us. Should you withdraw your consent to the collection, use or disclosure of your PII, it may impact our ability to proceed with your transactions, agreements, or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law. 

PII and children  

Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose PII from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.  

Changes to this Privacy Policy 

We are constantly developing and improving our website – and as a result, some of the information in this Privacy Policy is likely to change. We therefore recommend that you read this Privacy Policy again from time to time so that you are informed about the current status. This Privacy Policy was last updated on Saturday, January 10, 2022 

Do you have any questions? 

Please contact us if you have any comments or questions about this policy and/or our use of your PII.